Frequently Asked Questions

All orders under £25 are charged at £2.95. 

Orders over £25 are delivered for FREE.

If you live within a 2.5 mile radius of our roasters in Cobham, you will be given the option to select FREE local collection at checkout, regardless of order value. 

We currently send all parcels by 2nd Class Royal Mail, aside from any order including a Wilfa Grinder, which is sent by UPS. Orders should take between 3-5 working days. Whenever possible we roast coffee to order to ensure freshness, so sometimes orders won't be shipped the same day if it's not a day we are roasting coffee, so please be patient! We are a small business and only want to sell the best coffee possible.

Monday - Friday - 7am - 2pm

Saturday - 8am - 2pm

Sunday - Closed

Grind Guide:

Whole Beans – for you to grind at home with your own grinder.

Coarse – ideal for cafetière, French press

Medium – ideal for V60, Chemex

Fine – ideal for moka pot, Aeropress

Espresso – ideal for home espresso machines


Please contact us as soon as possible and we'll help you get the problem sorted. You can e-mail us directly on, or use the contact us page.