Frequently Asked Questions
All orders under £25 are charged at £2.95.
Orders over £25 are delivered for FREE.
If you live within a 2.5 mile radius of our roasters in Cobham, you will be given the option to select FREE local collection at checkout, regardless of order value.
We currently send all parcels by 2nd Class Royal Mail, aside from any order including a Wilfa Grinder, which is sent by UPS. Orders should take between 3-5 working days. Whenever possible we roast coffee to order to ensure freshness, so sometimes orders won't be shipped the same day if it's not a day we are roasting coffee, so please be patient! We are a small business and only want to sell the best coffee possible.
Monday - Friday - 7am - 2pm
Saturday - 8am - 2pm
Sunday - Closed
Whole Beans – for you to grind at home with your own grinder.
Coarse – ideal for cafetière, French press
Medium – ideal for V60, Chemex
Fine – ideal for moka pot, Aeropress
Espresso – ideal for home espresso machines
Please contact us as soon as possible and we'll help you get the problem sorted. You can e-mail us directly on email@example.com, or use the contact us page.